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Fall 2020 Update: The EECS Help Desk has moved to Min Kao 416

University of Tennessee EECS IT Support

We are the IT staff for the Min H. Kao Department of Electrical Engineering and Computer Science (EECS) at the University of Tennessee Knoxville. All pages on this site relate to the IT systems and services provided by our department.

If you cannot find a solution to your problem in our Knowledge Base, contact us directly.

Fastest Support

Due to current COVID-19 precautions, we recommend that you contact us by web form, email, or phone


  • Email us at eecs-ithelp@utk.edu
  • Call us during normal business hours at 865-974-2735. Voice mail is monitored.
  • Visit the EECS IT Help Desk in Min Kao 416
    Monday - Friday: 8:00 AM – 11:00 AM
    Monday, Wednesday, Friday: 1:00 PM – 5:00 PM
    Tuesday, Thursday: 1:00 PM – 4:00 PM

(One Visitor At a Time)

  • Follow us on Twitter @UTKEECSIT (DMs not monitored)


Other IT Support

  • If your issue is related to CURENT hardware or software, please contact CURENT IT Support at ithelp@curent.org
  • Audiovisual support in the Min H. Kao Building Classroom Wing rooms 404, 405, 406, 534, 535, 622 and 623 is provided by OIT
  • If you need help with IT systems not provided by EECS, please check the page on Other IT Resources.