EECS Email Server Shutdown FAQ

For several decades, the EECS (and previously the CS and ECE/EE) departments ran their own Email system, separate from the main university email. Email domains serviced by this system included eecs.utk.edu, cs.utk.edu, and ece.utk.edu. In the spring of 2017, all EECS users were moved from our in-house email (IMAP/POP) server to the university-wide Office365 email service. All email was migrated at that time and EECS no longer stored any incoming email messages.
However, EECS has continued to maintain incoming email (SMTP) servers. These systems accept email for the above mentioned domains and then forward it to the appropriate UTK email address. Additionally, these servers allowed authorized EECS systems to send email to the Internet. These SMTP servers are going to be shut down no later than October 2021. At that time, EECS will no longer maintain any Internet-facing email servers. The university-wide Office365 email system will begin accepting email for the above listed domains. In other words, all migrated addresses will become email aliases for their respective owners.

Current and emeritus EECS faculty members as well as UTK staff with EECS email addresses will be able to retain their EECS email addresses. You will receive an email by August 8, 2021 which lists all addresses that are currently accepting email and forwarding it to your main UTK address. At that point you may choose to retire any or all of those addresses. If you do not respond to the email, nothing will change for you. All the listed email addresses will continue to accept email.

EECS students will not be eligible to retain their eecs.utk.edu email addresses. These addresses were only used for internal communications and will not be migrated.

If your status does not fall under the above categories but you have an EECS email account, please contact eecs-ithelp@utk.edu to discuss your options.

If you did not receive an email listing your current EECS email addresses by August 8, 2021 and you are a EECS faculty member, former faculty member, or UTK staff, please contact eecs-ithelp@utk.edu.

EECS students will not receive an email listing their current EECS email address as they are not eligible to retain these addresses.

If your status does not fall under the above categories but you have an EECS email account, please contact eecs-ithelp@utk.edu to discuss your options.

If you do not respond to the email listing your EECS email addresses, nothing will change. This means all your current email addresses will continue to work. We realize, however, that many of you never used your EECS email addresses and may not wish to retain them as they may attract junk mail. In that case, please reply to the email or contact eecs-ithelp@utk.edu and let us know if you wish to delete any or all of your addresses.

EECS students are not eligible to retain legacy email addresses. Your eecs.utk.edu address will be turned off no later than October 2021.

If your status does not fall under the above categories but you have an EECS email account, please contact eecs-ithelp@utk.edu to discuss your options.

The email sent to you listing your EECS email addresses will have all addresses currently accepting email on your behalf, including addresses where the username (the part before the @) does not match your NetID. They will be transitioned along with all other addresses.

EECS students are not eligible to retain legacy email addresses, regardless of EECS username. Your eecs.utk.edu address will be turned off no later than October 2021.

If your status does not fall under the above categories but you have an EECS email account, please contact eecs-ithelp@utk.edu to discuss your options.

Yes. Simply reply to the email listing your current EECS addresses or contact eecs-ithelp@utk.edu and request that an address not be migrated.

Yes. Contact the OIT help desk and request deletion of the email alias in question.

No. Only current EECS email addresses of EECS faculty, former faculty, and UTK staff are eligible to be transferred Office365. No new EECS email addresses will be created after the shutdown date.

If you are currently using the EECS SMTP servers (smtp.eecs.utk.edu) directly or by submitting email to a local Linux server (e.g. on an EECS web server), you will need to switch your application to send email via Office365 via OAuth 2.0 (see: Microsoft 365 and Modern Authentication). If you maintain your own server, you can also request access to the UTK SMTP server (smtp.utk.edu). Please see On Campus SMTP Access.